Refund policy

At Indrisa, we prioritize the safety and potency of your skincare. All orders are dispatched via Premium Express couriers.

  • Delivery Timeline: 3–5 business days across India.

  • Tracking: Real-time tracking will be shared via our professional email (care@indrisa.com) upon dispatch.

CANCELLATION & REFUND POLICY
Due to the artisanal nature and hygienic requirements of luxury skincare, Indrisa operates a strict No-Return Policy once the product seal is broken.

  • Transit Damage: If your product arrives damaged, please email us within 48 hours with unboxing photos/video for a replacement.

  • Cancellations: Orders can only be cancelled within 2 hours of placement before they enter our dispatch queue.

  • SKIN SENSITIVITY & ALLERGY POLICY

    Our formulations are dermatologist-tested and crafted with high-concentration, pure botanicals. Because individual skin profiles vary, we recommend a 24-hour patch test prior to full application.